Ordering Info NEW

PAYMENT

We accept Visa, Mastercard, American Express, JCB, Discover, Diners Club and PayPal. 

We are committed to keeping our customers' information and business data secure. Our online store is powered by Shopify. Shopify meets all 6 categories of the Payment Card Industry Data Security Standard (PCI DSS). The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure. 

SHIPPING

Ships To Standard
(3-7 business days)		 Expedited
(2 business days)		 Overnight
(next business day)

United States
(includes Hawaii & Alaska)

$4.95 flat rate per order

3-7 business days

$22.95 flat rate for one item
$2.95 for each additional item

2 business days

$36.95 flat rate for one item
$3.95 for each additional item

next business day

Orders ship Monday through Friday, excluding US national holidays. We offer same-day shipping for orders placed before 11:30am Pacific Standard Time (PST). Orders placed Monday through Thursday after 11:30am PST will ship the following business day. Orders placed Friday after 11:30am PST will ship the following Monday.  

We’ll email you tracking information once your package leaves our facility so you will know exactly when to expect it.

RETURNS & EXCHANGES

We proudly stand behind our product, and we want you to be 100% happy with your purchase. If for any reason you are not, you can request a refund. We simply ask that you return it within 30 days of the purchase date in the same condition, unworn and unwashed. Refunds are issued to your original payment method less the shipping fees. Customers are responsible for return shipping fees. 

Just follow these easy steps:

  1. Email us at support@madmadedesign.com and request a shipping label.
    We will email you a label to print at home. 
  2. Print the return shipping label.
  3. Put the returned product back into the original package and seal it securely.
  4. Tape the return label to the front of the package, covering up the old shipping label.
  5. Drop off the package at your local post office.                                  

Our aprons are limited editions and produced in small batches. If you would like to make an exchange, we recommend returning the original item(s) for a full refund and placing a new order.

GIFT CARDS

Gift Cards are delivered instantly via email.  Here's how it works. You will receive two emails. The first email will be a confirmation of your gift card purchase. The second email will include the gift card which has a unique gift card code to redeem at checkout. Simply forward the gift card email to a friend with a personalized message or print at home. Gift cards have no expiration date or additional processing fees.